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Welcome to the Advent Diversion Manager platform demonstration assisting with diversion, deferral, plea reduction or alternative resolution program more efficiently. Those programs often require an intake review and screening process to determine eligibility, produce custom documents, participant communications, or to deploy conditions and requirements participants must fulfill by a certain due date. It's important to track these to determine compliance or noncompliance with your program's parameters, and then to produce disposition paperwork to properly report to the court and dispose of the case. The Diversion Manager platform helps you manage and automate all these processes. After you login to the Diversion Manager platform, you will be brought to the home screen. We will tour the home screen first and then discuss how you can utilize the software for your agency. Lastly, we have a Frequently Asked Questions or help button. This allows you to self-service and troubleshoot on your own, without having to contact advent. The platform itself is very intuitive, so this is likely unnecessary. If you need to contact our support team, you can use the chat dialog box on the bottom right of the screen. This allows you, to chat with a live operator, 8 a.m. to 8 p.m. Eastern Standard Time, Monday through Friday, and we even have after hours bot support as well. Let's get into the system. We'll disregard the approvals and course link buttons, for now, and focus primarily on the add assignment for adding a case to the system as well as our search functionality. Below the gray bar, we have a couple of links which allow you to quickly and more efficiently navigate the home screen, and will scroll down to the desired table you want to populate or work from. Here we have the applications for review table. If you run an application model program whereby you're asking your participants to go online and apply to your program, their applications will live in this table so that you can quickly go through and either approve or decline them into appropriate programs. Down a little bit further we have our pending validations table. If you require participants to do anything outside of the advent system, for example, if they need to go to a local community-based treatment, counseling or program, they can do that and then upload the results into the platform for validation. Likewise, if they must make a charitable donation and provide a receipt, perform community service hours, or other session like AA, proof can also be uploaded into the system and tracked. This information will be saved electronically to their case, and then it will appear on your pending validations table, where you can quickly approve or decline the unit. Below that we have our Pending Validation and Pending Dispositions table. Any time a participant completes all requirements within their case, their assignment will be produced and displayed on the pending dispositions table. This will allow you to quickly navigate to a disposition screen where you can run any disposition that you'd like and then route that disposition to where it needs to go, whether it's to defendants, court, or other destination. At the very bottom of the screen, we have our Courses for Reinstatement Table. If you have participants who fail out because they exhaust their exam attempts or if they fail out because they didn't do what they were supposed to do by their due date, they will appear in your courses for reinstatement table. From here, you can quickly reinstate or give them more time to complete the task by simply extending their due date. This allows you to more efficiently work through reinstatements saving time on searching and navigating to each individual case. That is the walkthrough of the home page. Next, we will walk you through how to add an assignment to the system. An assignment is simply a case. Adding assignments or cases to the system is a 3 step process. The first thing you're going to do is register your student or add your participant to this system to create the case. The second step is to tell the participant what to do including any units, tasks, requirements or conditions that you would like that participant to complete. On step three, you set your due dates and all other parameters, then select done, which ends that process. Now it is time for the more advanced tasks. First, we'll create the assignment or case and add that person to the system. On the right side of the screen, we have red asterisks. Those notate the very minimal amount of information that you'll need to enter to add someone to the system. This includes name and contact information, then you can proceed to step two. However, prior to doing that, I would like to highlight some things that might be very important to you. If we expand these---gender, race, and language sections---we can capture demographic information to ensure that you are running equitable programs. By capturing this information, you can run reports on it in the future. Further down is our offense information. By tracking offenses, you know who, and what, types of participants are going into your program and what types of cases or types of offenses are being dismissed, diverted, pleaded down, or other kind of resolution happens. Lastly, if we scroll down, we have different communication measures. If you add a mobile phone number, this allows the ability to text participants their login information, which gives them immediate access to their student home page. Additionally, we have an email communication measure that does the same thing via email. However, in addition, it allows advent to set five day and two-day reminder notifications so that we can send those to participants if their due date is approaching, hopefully increasing participation and compliance. We also have an additional note field here. This system was designed to be as vast or as minimalistic as you want it to be from an information capturing standpoint. Let's go ahead and input some information. Now that we've got all our information entered, we will hit Next Step and proceed to step two. Now that we've got our assignment or case created, we need to tell the participant what to do. When we select this drop-down menu, a list of tasks will appear. Some of these tasks include internal advent courses and internal advent tasks. Other external tasks such as community service forms, community-based programs, external vendors, or anything else outside the system can also be created and assigned here. For today's demonstration, we will select alcohol and substance abuse and then proceed to the next step. Whenever we make that selection, it prompts you with a brief description of what that requirement entails. That way you know exactly what you're assigning your participants to do and know it's the appropriate condition for the case. Then you hit Next Step. Once that information is populated into your third and final step, you can then set fees and due dates. We are going to move this participant's due date out to January 31st and his course fee will be $75. If everything is good, we select the Add Course button, and then you will be taken to the Assignment Created screen. This simply means you have successfully finished your task. One of the things we can do from the assignment created screen is to add another unit. A unit is simply a task or a condition. We will go ahead and select the Add Another Unit button. Today we're going to have Daniel Flick complete an Alcohol and Substance Abuse course, as well as 20 hours of community service. We will set that requirement or condition and select Next Step. We will then make sure that our due dates align to our January 31st due date condition then select Add Course and we are done. Now we've just assigned this participant an Alcohol and Substance Abuse course, as well as 20 hours of community service and the list can continue with however many or few, conditions or requirements you want to assign this participant. Next, we will text login credentials to our student. Select the Text Login Credentials button, then select Okay. That instantaneously sends a text message to your participant via their mobile phone number, which we entered in step one. We can email our login credentials to this participant as well, which also happens instantaneously. The next step is to add a New Assignment if we wish. For example, if we had ten participants we were adding to the system, and we're setting conditions and requirements on them to complete as part of your program, whenever you select the Add New Assignment button, this will navigate you to step one so that you don't have to go back to the homepage and re-navigate from there. The last thing we can do is View Assignment, which is essentially a receipt of all the information you just put into the system. And remember, an assignment is simply a case. If we ever need to edit any of this information, you can select the Edit button next to the assignment we want to change. You can also print an abbreviated version of this for a case file. From this page you can also text or email participants their login information, as well as conduct searches with the navigation buttons under the gray bar. Here is a little bit about what you're looking at on the assignment detail page. The left side of the screen is contact information, and the right side of the screen is the audit log information. As we scroll down the screen, we also have notes that can be added to the case. Now we can see on the units tab all the conditions, requirements, or tasks that were set forth on the participant as part of your program. Those can either be a bundled set of units, which we call a curriculum, where you can pre bundle those tasks, or you can build those out on a case-by-case basis. If we scroll to the right side of the screen, we can see that is not in an entered status, meaning this participant has not begun doing anything yet. As they move through the system, it will say - In Progress, Passed, or Failed. We've also got the due date here, which we set at January 31st. As they proceed through their course, we will validate payments and post those here and then whenever participants complete items, they will be dated and time stamped. Here is the activities table or activities log. This essentially gives you kind of a history of the case being created, as well as dates and time stamps, by user, so that we can see who did what as we either change, add or modify any information on that case. Additionally, we have our actions log right here, which documents all communications out to the participants so we can see a date and time stamp of when participants were emailed or texted their login credentials, who the recipient was, and the user that conducted that action. We've got our login history here, where all of the participant logins are date and time stamped. For example, if the participant says that they logged in 20 times, completed all their requirements, or that they don't know what you're talking about, we can actually validate participant login history through our audit trail. Here we have our images directory. Images are anything that is added to the system. For example, if a community service log, participants' agreement, citation or case information document needs to be uploaded, that all lives in your assignment images directory. You can either upload it yourself by choosing a file on your device or request it to be uploaded by the participant on their student home page. All images are viewable by the participant as well. Now we're going to return to the assignment. From here we're going to navigate back to conduct a search. At this point we've logged in and completed our intake review and screening process. We have added the participant to the system, set forth conditions and requirements---also known as units--- on that participant. We set a due date for those requirements, and contacted that participant, however you had selected via a custom agreement or letter mailing, or via email or text. Now that we have our case built and our conditions and requirements set forth, we're going to navigate back to the home screen. From here we're going to conduct a search. So we're going to select our search button. This takes us into a view where you can query by any field that is available on this list. So more than likely you will have your participant's name. Alternatively, you may search by date range, specific assignment ID, completion status, or course name. If we scroll down, we can see Daniel Flick probably is not a candidate for diversion since he's in here multiple times. Very bad defendant. If we scroll down to the bottom of the page, we can see that this is the record we just entered. We select the More link, and it navigates us into the case or the assignment detail page. Again, we can see all the participant contact information, all the court and audit log information, and can navigate down the screen. When needed, we can also see conditions and requirements, which we call units activity or action logs, what their login history was, and of course any images saved within the assignment. From here, the very last thing that we're going to do is look at our reports. Now we are going to look at Ad Hoc reporting. To reiterate, any information that is put in the system can be pulled out of the system via the ad hoc report feature. These are the dates, or the fields that you can query by. For this example, we are going to go ahead and query by date entered, or today's date, to run our report. It pulled back 555 records. If this is the information that we're looking for we can go ahead and export it. Maybe I only want information on my cases, we would want to redo our query to narrow it down further. Once you have the information you are looking for, you can export those results. Reports can be exported as Excel compatible files, which I will show here. As you can see, your account name, any case or citation information, first name, and last name are here. If we scroll all the way over to the right, we can see the units that were assigned, the tasks that were set forth on that participant when they were due, when they were completed, payment dates and amounts, statuses, as well as who created some of those records. Lots of good information. Now that we've got assignments created or cases added to the system, defendants added, conditions and requirements set forth on these participants, and due dates added, you are finished. Once a participant receives their link, letter, text, or email, they can login to start completing some of their conditions and requirements. Let's see what that looks like. Once we log in, this is the sample home page. On the left side of the screen is custom HTML. For example, if you need to give that participant any additional information, instructions where to go to complete their community service, a message on behalf of your program, etcetera, we can custom HTML code that here. On the right side of the screen is all the tasks, conditions, and requirements you have set forth for your participant as well as their statuses. You can see that this participant has to complete an alcohol and substance abuse course by January 31st. They can pay and then begin their course. Likewise, we've got other assignments that need to be passed, so we've got 20 hours of community service that need to be completed. They also need to be completed by January 31st and is in an entered status. So, from here they can upload community service documents into the system, or any other proof required. Once uploaded, you will receive a notification of that record on your Pending Validations table. You can then accept that validation to approve it. Once you have approved any validations, the status is then moved to a passed status, and as you can see, the participants' home page will update for full transparency. Likewise, whenever any documents are uploaded within the system, they can be made viewable. So, when they upload that community service log, they don't have to keep track of it anymore, because it can always be reproduced if they have their login credentials. I hope you have enjoyed this informative demonstration of the Diversion Manager platform. For more information please go to DiversionManager.com where you can find additional FAQ's, How-To videos, and ways to contact us.