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The Offender Diversion Journey

  • Writer: Darien O'Brien
    Darien O'Brien
  • Mar 5
  • 2 min read
Two faceless figures with arrows between them. Text: "The Offender Diversion Journey" and "Diversion Manager." Background has envelopes.

Managing offender diversion programs can be complex, requiring seamless coordination between multiple stakeholders. The Diversion Manager platform tackles these challenges directly with a sophisticated yet user-friendly system that automates and streamlines the entire diversion program process. From initial screening to final disposition, Diversion Manager enables prosecutors to manage cases more efficiently than ever before. Agencies can implement programs—whether that be traffic programs, criminal diversion, or alternative sentencing—that both comply with local regulations and serve their community's needs.

 

Visualizing the Diversion Manager Process

The graphic below illustrates the key components of the Diversion Manager platform and how they work together to streamline diversion program management: 


Key Components of the Diversion Manager Platform

  • Inbound Communications:

    • Seamlessly intakes participant communications.

    • Ensures timely responses and updates.

  • Outbound Communications:

    • Automates notifications and reminders.

    • Keeps participants informed of program requirements and deadlines.

  • Notification of Offender Status: 

    • Provides real-time updates on participant progress and status changes.

    • Ensures all stakeholders are informed of important case developments.

  • Configurable Program Requirements: 

    • Allows prosecutors to set and manage customized program eligibility and requirements.

    • Ensures compliance with regulations while maintaining flexibility for individual cases.

 

These interconnected components ensure a holistic approach to diversion management, promoting transparency, efficiency, and positive outcomes for all involved.

 

The Impact on Prosecutor's Offices

  • Reduction in Administrative Workload: 

    • Automation frees up time for prosecutors and staff to focus on higher-priority tasks.

  • Enhanced Tracking of Participant Progress: 

    • Real-time updates ensure that all parties stay informed of case developments.

  • Improved Communication with Program Participants: 

    • Clear and timely communication reduces misunderstandings and promotes successful program completion.

  • Better Resource Allocation: 

    • Streamlined processes allow offices to allocate resources more effectively, leading to improved outcomes.

 

The Diversion Manager platform is a game-changer for prosecutors and their offices. By automating key processes, improving communication, and enhancing transparency, it helps ensure more efficient and successful diversion programs. Ultimately, these improvements lead to better outcomes for participants, prosecutors, and the community as a whole.

 

Contact Diversion Manager

If you need the support of our fully functional platform which can be configured to accommodate the automation and management of alternative programs with advanced workflow, communication, reporting, and integration with your case management system, then you need Advent Diversion Manager. Go to the Diversion Manager website to learn more and to schedule a demonstration of our fully functional platform.

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